AI automation roles

Gusto

People Process Transformation Lead

Redesign People Operations workflows and lead HRIS and service-delivery teams. AI is one part of a broader operational transformation mandate.

Denver, New York or San Francisco · HybridAdoption & processEmployer source checked 2026-09-16
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What you’ll own

  • Map employee-lifecycle processes and prioritize improvements.
  • Develop business cases and partner on AI and workflow tooling.
  • Lead operational teams and establish service and quality metrics.

Experience to bring

The posting asks for 10+ years in operations, process excellence or consulting, including 5+ years leading managers and teams, with HR systems and process-improvement experience.

How technical is the work?

Process transformation and operational leadership are central. Software development is not stated as a required skill; technology partners support implementation.

Location and employment terms

Hybrid in Denver, New York or San Francisco; the role description specifies Tuesday and Wednesday onsite.

A detail worth checking

This is a senior HR operations role. General AI enthusiasm does not replace the domain and people-leadership requirements.

Prepare a relevant example

Show a business workflow you improved, your contribution to the implementation, the checks you used and any measured results. Tailor it to the employer’s actual requirements.

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First published in the employer ATS: 2026-08-24. Source checked: 2026-09-16. This is our original summary; the employer posting contains the complete application requirements. We do not accept applications on behalf of employers.