What you’ll own
- Run discovery and translate customer requirements into a deployment plan.
- Configure automation, workflows and analytics.
- Coordinate integrations, security reviews and delivery risks.
Experience to bring
The posting asks for 5+ years of customer-facing implementation or professional-services experience, technical configuration ability and strong stakeholder communication.
How technical is the work?
Platform configuration, APIs and integration patterns are expected; engineers partner on complex technical work.
Location and employment terms
US work eligibility required. Hybrid office policy; the description says at least three office days per week.
A detail worth checking
The source uses Intercom’s ATS and Fin branding. Confirm the employing entity and office expectations with the hiring team.
Prepare a relevant example
Show a business workflow you improved, your contribution to the implementation, the checks you used and any measured results. Tailor it to the employer’s actual requirements.
First published in the employer ATS: 2026-08-18. Source checked: 2026-10-26. This is our original summary; the employer posting contains the complete application requirements. We do not accept applications on behalf of employers.